LIRR Passenger Recounts Life-Saving Heroism

New MTA Long Island Rail Road timetables that went  into effect on Monday, March 4 include enhanced late-night train service to Atlantic Terminal in Brooklyn and half-hourly, westbound AM off-peak service from Farmingdale on the Ronkonkoma Branch, the LIRR’s most crowded line.

In addition, the Railroad has restored trains to the Far Rockaway, Long Beach, Port Jefferson, Montauk and West Hempstead Branches that were eliminated in 2010 when the MTA was facing an $800 million budget shortfall. The Authority responded by cutting staff across all agencies, including the LIRR, by more than 15% and reducing expenses in addition to the service reductions.

The LIRR first announced its plan to bring back service last summer as part of $29 million MTA package of service restorations system wide. In total, the Railroad is adding 22 trains on weekdays and 8 on weekends.

The new LIRR schedules include other changes – largely during off-peak hours and on weekends - to accommodate ongoing construction projects such as East Side Access as well as scheduled track maintenance and renewal programs. All of the latest service changes are detailed in newly printed, branch timetables covering the period Monday, March 4, 2013 through Sunday, May 19, 2013. The new timetables are available at LIRR stations and can also be viewed on the MTA website at


New York City Transit announced that it will move ahead with the second phase of a pilot project for On the Go! Travel Stations, adding at least 77 of the interactive touch-screen kiosks throughout the system that offer MTA travel information and a whole lot more.

The initial pilot launched in September 2011 has been a success.  Placed at the Bowling Green, Atlantic Ave-Barclays Center, and Jackson Heights-Roosevelt Ave subway stations as well as Penn Station and Grand Central Terminal, the On the Go! Travel Stations have been offering customers information about their entire trip, from planning with Trip Planner+, real-time service status, escalator & elevator status and local neighborhood maps.  

Based on positive customer feedback to the kiosks, and the desire to determine if the network could work on a larger scale, the decision was made to move forward with the second phase of the pilot.  In February 2012, MTA Real Estate issued a Request for Expression of Interest (RFEI) soliciting responses from entities interested in being an advertising agent or sponsor of a future, large scale network of On the Go! Travel Stations.

As a result of this RFEI, the MTA will enter into license agreements with CBS Outdoor and Control Group Inc. requiring that the two licensees purchase the kiosks and deliver them to NYC Transit for installation. CBS Outdoor will provide 30 kiosks and Control Group will provide anywhere from 47 to 90 kiosks.

This pilot will provide NYC Transit with a Digital Signage Network that will allow NYC Transit to communicate with customers at the station level, especially in times of planned and unplanned events, reducing the need to plaster stations with paper signage.

“We are excited to be using digital signage to communicate with our customers, as we believe it will provide us with a more efficient communications channel that will also provide an additional stream of revenue,” said Paul J. Fleuranges, the MTA's Senior Director of Corporate and Internal Communications.  Digital Out of Home technology is an exciting industry and we're looking forward to the benefits it will provide to us and our customers.”

As part of this proof of concept phase of the pilot, the licensees will have the creative freedom to design the customer interface and to customize the transit-related applications that will reside on the kiosks, while also selling and displaying advertising to defray the related capital and operating expenses.  During this phase, NYC Transit will evaluate customer perceptions, the ability to post and update information quickly, and advertising revenue opportunities.  This information will inform decisions regarding deployment of additional kiosks, customer communication strategies and future advertising contracts encompassing digital media and platforms.

The On the Go! Travel Stations can be customized for a specific location and by time of day.  For example, at the Penn Station Travel Station, during the morning, the screen will default to subway information and in the evenings it will default to LIRR service.  All content is remotely managed from a secure web-based management system and applications can be changed or updated as needed.

During World War II millions of men were called to fight in the war and women were called on to take their places at work in order to keep America’s economic engine operating. We all know about “Rosie the Riveter” but did you know about Tess the toll booth operator?

In honor of women’s history month, here’s a photo from the Bridges and Tunnels Special Archive of the first 12 women hired to be toll booth operators. The women are walking across the toll plaza at the Queens Midtown Tunnel on their first day on the job.  

In a press release dated April 15, 1943, Commissioner William Friedman of the New York City Tunnel Authority said the women were “replacing policemen who have either joined the armed forces or accepted jobs in specialized defense industries” and that “this step had been taken by the Authority to help conserve essential manpower for national defense.”

The women received two weeks of training in “pistol practice” and how to give traffic directions.

“They are helping the defense effort just as much as if they were in defense industries themselves, inasmuch as the Queens Midtown Tunnel is an essential interborough traffic artery which must be kept open and operating, especially since its use results in savings both rubber and gasoline by cars passing through it,” Commissioner Friedman said.

Five of the women replaced their husbands who went off to war. The women worked either an 8 a.m. to 4 p.m. or 4 p.m. to midnight shift. The tunnel was closed from midnight to 6 a.m. as a war conservation measure.

“We are confident that these women will make for themselves an enviable record and look forward to their establishing a precedent which may be more widely followed in the future.”

That future took a few decades. After the war, the jobs were returned to men. Women were not given permanent jobs as Bridge and Tunnel Officers until 1979.

The New York Tunnel Authority was established by the state in 1936 to build the Queens Midtown Tunnel and Brooklyn-Battery (now Hugh L. Carey) Tunnel. It was consolidated with the Triborough Bridge Authority in 1946 to create the Triborough Bridge and Tunnel Authority (TBTA).

The State Legislature voted to make TBTA, now also known as MTA Bridges and Tunnels, part of the Metropolitan Transportation Authority in 1968.


MTA Bridges and Tunnels’ successful program to sell E-ZPass On-the-Go tags in cash lanes hit another milestone over the weekend, reaching 150,000 in sales since the program began nearly two years ago.  

“We want people to use E-ZPass because it’s good for the MTA, good for the environment and helps keep traffic moving, said MTA Interim Executive Director Thomas Prendergast.  “Through this program and others like it we are making it easier than ever for customers to pick up an

E-ZPass and at the same time give them more control over how much money and where they replenish an account.” 

Those who prefer cash can use the MTA Reload Card to conveniently refill accounts at any of the 2,500 Visa ReadyLink locations throughout the region instead of traveling to one of three regional walk-in centers. The MTA Reload Card is not a credit card; it simply identifies the account for the cash reload.

MTA customers who don’t like pre-paying for tolls, maintaining a minimum balance or supplying a credit card can also choose MTA’s Pay Per Trip payment plan where tolls are deducted from your bank account once the trip is taken using the Automated Clearing House (ACH) system.

The On-the-Go program in cash lanes edged over the 150,000 mark early Sunday morning after 518 tags were purchased the previous day. MTA E-ZPass On-the-Go tags can be purchased in cash lanes for $30, plus the price of the current trip. If linked to a credit or debit card, it can be used to pay up to $30 in tolls. There is a $10 tag deposit if it is not linked.

To date, the most tags have been sold at the Robert F. Kennedy Bridge with 35,967  (20,641 at the Bronx plaza and 15,326 at the Manhattan plaza) followed by 29,120 at the Bronx-Whitestone Bridge,  28,778 at the Throgs Neck Bridge and 21,974 at the Verrazano-Narrows Bridge.

Cash lane sales tend to be strongest on weekends and slowest on Wednesdays, and tend to increase during holiday weekends, including Thanksgiving, Martin Luther King Jr., and Presidents’ Day weekends.

A pilot program to sell On-the-Go tags in cash lanes began at the Henry Hudson Bridge in June 2011 and was expanded to the other eight crossings in March and April of 2012. On-the-Go tags must be registered within 48 hours of its first use, or the tag is deactivated. This can be done on line at or by calling a toll free number at 1-800-333-TOLL (8655).

We're putting repairs on the FASTRACK

Comes to Lexington Av on the 4 line icon5 line icon6 line icon lines• Weeknights 10 PM to 5 AM • Mon to Fri • Mar 25  29



Service Changes

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The FASTRACK maintenance program completely suspends train service over a segment of a subway line, to give our workers uninterrupted access to tracks, signals, cables, lighting, third rail components, and platform edges.

For the first time, the FASTRACK program will expand outside of Manhattan to address critical system infrastructure in other boroughs. Also new for 2013 are Weekend FASTRACK service changes.

FASTRACK has allowed crews to work more productively, achieving efficiencies valued at $16.7 million in 2012. An additional benefit of the FASTRACK project environment is a significantly lower accident rate experienced by participating employees. During FASTRACK 2012, the Lost Time Accident rate per 100 Employees dropped to 1.38/year versus a rate of 2.42/year during all other operations.

During a FASTRACK shutdown, our employees inspect hundreds of signals and switches, repair and replace track rails and cross ties, clean track floors, perform elevator and escalator repair work, repair water damage, clear drains, and clean stations. We also clear the track-bed of a significant amount of debris. We repaint areas untouched in years because they are not reachable during normal train operation. We clean lighting fixtures, change bulbs, and repair platform edges. We also perform high-intensity station cleaning, providing a visible improvement to the station environment and your commute.

Finally, FASTRACK has also had an impact on the reliability of service; delays have been reduced by 4.4% in areas where FASTRACK work has been performed.

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Service Changes

Trains run express in both directions 

between 125 St and Grand Central-42 St

5 line icon service ends early each night 

How will trains operate?

  • Trains skip 116 St110 St103 St96 St77 St68 St, and 51 St stations
  • Trains stop at 86 St and 59 St stations



What are the travel alternatives?

  • Use Bus IconM101 LIMITED buses for local service between 125 St and Grand Central-42 St.
  • Downtown buses run on Lexington Av.
  • Uptown buses run on 3 Av.
  • Transfer between M101 LIMITED buses and 4 line icon6 line icon trains at 125 St, 86 St, 59 St, and Grand Central-42 St.

5 line icon trains run in the Bronx between Dyre Av and E 180 St all night:

  • In Manhattan, take the 4 line icon or 6 line icon
  • In the Bronx, take the 2 line icon
  • Transfer between the 2 line icon and 5 line icon at E 180 St.
  • Transfer between the 2 line icon and 4 line icon at 149 St-Grand Concourse.

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Getting Around


Affected Stations 

and Transfer Points

Nearby Bus Stops


125 St

4 line icon6 line icon available

On 125 St 

at Lexington Av
Take downtown 

4 line icon or 6 line icon trains
116 St On Lexington Av 

at E 116 St
On 3 Av 

at E 116 St
110 St On Lexington Av 

at E 106 St
On 3 Av 

at E 106 St or E 116 St
103 St On Lexington Av 

at E 100 St
On 3 Av 

at E 106 St
96 St On Lexington Av

at E 96 St
On 3 Av 

at E 96 St
86 St

4 line icon6 line icon available

On Lexington Av 

at E 86 St
On 3 Av 

at E 86 St
77 St On Lexington Av 

at E 79 St
On 3 Av 

at E 79 St
68 St On Lexington Av 

at E 68 St
On 3 Av 

at E 67 St

59 St

4 line icon6 line icon available


On Lexington Av 

at E 59 St
On 3 Av 

at E 60 St
51 St On Lexington Av 

at E 50 St
On 3 Av

at E 50 St
Grand Central-42 St

4 line icon6 line icon available

Take downtown 

4 line icon or 6 line icon trains
Special Bus Stop

On Lexington Av at 43 St
Other changes to service may affect your trip. Please consult Service Change Directories 

or visit to use 

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We’ve awarded the first contract to a company participating in our new Federal Small Business Mentoring Program, created last year to foster small business participation in MTA contracting.

Under the contract, valued at $1.88 million, the Urban Group, Ltd., an MTA-certified Disadvantaged Business Enterprise based in Woodhaven, Queens, will build facilities in Grand Central Terminal that will be part of the East Side Access megaproject. Urban Group workers will demolish an existing steel gantry crane and wall, install underground utilities and an underground concrete reinforced air duct, and build a concrete reinforced manhole.

The MTA’s Federal Small Business Mentoring Program is the first such program in the United States to receive Federal approval. The program is designed to stimulate the growth and development of small businesses including MTA-certified Disadvantaged Businesses Enterprises (DBEs). The focus and goal of the program is to develop a larger pool of qualified contractors, reduce MTA construction costs and ultimately create local middle-class jobs within the small business community.

“Federal approval of this program shows how our efforts are aligned with the Obama Administration’s focus on the growth and development of small businesses and job creation,” said MTA Acting Chairman Fernando Ferrer. “Governor Andrew Cuomo and the entire MTA Board strongly support implementing this program as we maximize direct prime contract opportunities to our emerging pool of small businesses, including disadvantaged businesses and minority and women-owned business enterprises.”

Governor Cuomo has established an overall MWBE goal of 20% participation for state agencies. The MTA has exceeded that goal, with 26% of its $ 590 million in state-funded contracts awarded to certified MWBEs in the most recent nine-month reporting period.

The Urban Group, Ltd., is a general purpose construction company founded in 2000 that employs 24 full-time employees year-round plus up to 45 employees in the field as dictated by project needs. The company had previously fulfilled two contracts for the MTA each valued at less than $100,000. This is the company’s first MTA contract valued at more than $1 million.  It is anticipated that a total of 47 jobs will be created and maintained due to the awarding of this contract.

The MTA’s Federal Small Business Mentoring Program is a set of initiatives that provide a supportive framework to help eligible small businesses including Disadvantaged Business Enterprises establish stable, long-term business relationships with the MTA as they develop and grow. The program’s components provide direct prime contract opportunities, access to small business loans, surety bonding assistance, technical assistance and classroom construction training.

A number of private companies have partnered with the MTA to assist the companies that participate in the program. Carver Federal Savings Bank issues small business loans. Willis of New York, Inc., and Avalon Risk LLC/Hanover Insurance Group provide surety bonding. TDX Construction Corp. provides prequalification support, construction management support and mentoring.

The MTA’s original program exceeded its initial targets. To date, $35.2 million in capital construction prime contracts has been awarded to 55 program participants. These projects have created 845 jobs. The MTA expects to award projects totaling $22.5 million through the summer of 2013.

In addition to expanding opportunity to historically disadvantaged communities, the program expands the overall pool of businesses that are bidding for MTA contracts. In general, increased competition for MTA contracts means higher quality of workmanship and lower project bid amounts. The program provides direct prime construction contacts up to $3 million.

The program has been recognized by the New York & New Jersey Minority Supplier Development Council and by Anchin. The New York State-funded Small Business Mentoring program was created in 2010 following enabling legislation introduced in the New York State Senate by John L. Sampson, and in the New York State Assembly by Assemblyman Keith L.T. Wright.

Yankee fans riding the subway to Opening Day on Monday against their bitter rivals the Boston Red Sox are in for a special treat.  Fans can head up to Yankee Stadium riding aboard New York City Transit’s special “Nostalgia Train.”  First pitch is at 1:05 p.m.

The Yankees have a stellar 4-1 record in home openers since the MTA first ran the “Nostalgia Train” to the Stadium in 2008.  So Yankee fans, get the season started off right and ride the “Nostalgia Train” to the game!

The four-car “Nostalgia Special” (photo attached below) will depart from Grand Central-42nd Street on the 4, uptown express platform at 11:30 a.m. and run non-stop to 161st Street-Yankee Stadium.  The cars on the train will be the 1917 vintage Lo-V (low voltage) cars, which were removed from regular passenger service in 1969.  

Additional trains and crews will be on hand with capacity crowds of more than 52,000 fans expected to attend opening day.  As a reminder during the season, fans can always take the B, D or 4 train to 161st-Yankee Stadium (B during rush hours only). After all games, trains are queued along the center track of the Jerome and Concourse Lines and then called into 161st-Yankee Stadium and filled one by one until the last Manhattan-bound customers are on their way.

Yankee Stadium is also served by the Bx6 and Bx13 local buses. The Bx1, Bx2, and BxM4 stop at 161st Street and the Grand Concourse, a short three-block walk to the stadium.

Metro-North Railroad will offer plenty of direct, fast and convenient "Train to the Game" service on the Hudson, Harlem and New Haven Lines as well as frequent shuttle service from Grand Central Terminal/Harlem-125th Street Stations throughout the season.  Post-game direct trains are timed to depart 20- to 45-minutes after the last out.

On Wednesday, April 10, 2013 at 7:00 p.m., MTA Arts for Transit and Urban Design, in partnership with the Poetry Society of America, the nation’s oldest poetry organization, will present Keeping Time: Poets and Musicians Honor Grand Central. Some of the country’s most exciting poets join forces with performers from Music Under New York for an evening of music and poetry honoring Grand Central Terminal in its centennial year.  The readings and performances in Vanderbilt Hall are free and open to the public.

During its 100 year history, Grand Central’s vaulted Main Concourse has served as a glorious stage for the pageant of daily lives, a place where we meet and cross paths. At its center, the clock stands sentinel, bearing witness to countless moments and stories over time.

Keeping Time: Poets and Musicians Honor Grand Central will celebrate the place – its architecture, the crowds, iconography, and poetics.

The MTA and Metro-North Railroad are celebrating the Centennial in many ways.  Sharing the sounds and language of musicians and poets joins two great programs in celebration, Music Under New York and Poetry in Motion®, a collaboration of  the Poetry Society of America and MTA ‘s Arts for Transit and Urban Design.

The poets, who will read poems around the themes of time and travel implicit in the space of Grand Central, include Aracelis Girmay, Jeffrey Yang, and Billy Collins of the newly re-launched Poetry in Motion® program, as well as Eduardo C. Corral, winner of the Yale Younger Poets Prize, New York State Poet Laureate Marie Howe, and Bob Holman, Artistic Director of Bowery Arts and Sciences.

The evening also will feature riveting performances by the MTA’s Music Under New York groups including: Yaz Band, a four-piece group known for playing classic R&B music; the world’s only all-female mariachi band, Mariachi Flor de Toloache, who blend edgy sounds with traditional Mexican music; Gambian Kora player and descendant of the inventor of the West African harp, Salieu Suso; and the New Orleans-style swing jazz group Hot Sardines. 

Billy Collins, the former US Poet Laureate, will conclude the evening and read his poem “Grand Central” from Poetry in Motion®. The poem was commissioned to celebrate the Grand Central Centennial and is currently featured on subway posters and MetroCards. 

Long Island Rail Road passenger Richard Kossmann, 79, of Syosset, returned to Penn Station on April 3, 2013, 10 years after he suffered a near-fatal heart attack there. He thanked the MTA Police Officers and LIRR train crew members who saved his life a decade ago. Kossmann was one of the first people to be saved by the MTA Police using a technology that has now become widely adopted throughout the LIRR and Metro-North Railroad: automatic external defibrillators (AEDs). 
On Thursday, April 3, 2003, Kossmann, then 69 years old, had a heart attack shortly before 8 p.m. aboard a Huntington-bound rush-hour train that was at the platform and moments away from departing. His fellow passengers alerted the LIRR train crew, who immediately responded and summoned the MTA Police who rushed to his aid. Using CPR and a newly deployed defibrillator, the MTA Police were able to revive Kossmann at the scene. He was stabilized and transported to St. Vincent’s Hospital for treatment.
Kossman fully recovered from this incident. He continues to be in good health and good spirits 10 years later. He also credits a fellow passenger, Paul Bayer, for coming to his rescue.
“There I was, slumped on the floor of the car,” Kossman recalled. “Fortunately, a Good Samaritan came to my aid and started CPR and directed someone to stop the train from pulling out of the station and to get help. Six MTA Police Officers came with an AED and took over from the passenger. They continued the CPR and shocked me with the AED. Miraculously, I came back to life and was taken to St. Vincent’s Hospital, where two stents were put in to correct the blockage that caused the cardiac arrest.”
The defibrillators were deployed in 2002. Kossmann was the third person to be saved using them. The MTA Police Department has saved 21 people to date using the devices, roughly two people per year. The department has 65 of the units deployed throughout its 5,000 square mile territory. 
All members of the MTA PD are trained in how to use the defibrillators, which are portable devices that are placed on the chest that send a brief concentrated electrical charge to the heart. The charge can cause the heart to regain its normal pumping rhythm after it has suffered a sudden, and potentially fatal, irregularity.
The MTA Police Department is responsible for policing 270 stations on the Long Island Rail Road, Metro-North Railroad and Staten Island Railway, as well as trains carrying nearly 600,000 people per day, the tracks in between stations and behind-the-scenes support facilities.  
“This incident exemplifies some of the best of what we do day in and day out,” said MTA Police Chief Michael Coan. “We do what we have to do, with the tools that we have available, to save lives, prevent injury, and keep our customers and the general public safe and secure.”
“We are very proud of the life-saving work of the MTA police officers and LIRR crew members who came to the aide of Mr. Kossmann,” said Helena E. Williams, President of MTA Long Island Rail Road. “We always say the safety of our passengers is our No. 1 priority and their actions gave life – literally in this case – to that motto. We also are grateful to Mr. Kossmann for remembering the role of the police officers and crew who helped him.”
The members of the MTA Police Department who responded to the call were: Sgt. Michael Costanza (now retired), Officer Christopher Arena, Officer Leyland Crocilla, Officer Kenneth Jenkins, Officer Richard Lagnese and Officer Patrick Riedel. The members of the train crew involved in the incident were Conductor Rose Ballou, Engineer Carrisa Lastra and Assistant Conductor Brian Ballou.